Reliable Virtual Assistant | Appointment Setter | Encoder

- Scheduled meetings between clients and sales team via Zoom, email, and phone - Sent reminders and followed up to confirm attendance

- Engaged with potential clients and scheduled appointments on behalf of the sales team - Created Zoom meeting rooms, sent out email invites, and ensured clients received meeting links - Sent out targeted email campaigns and WhatsApp messages to generate and nurture leads - Conducted telemarketing calls to follow up on inquiries and qualify prospects - Managed client follow-ups and sent timely reminders to the sales team - Maintained detailed records of communications and lead progress using CRM tools - Coordinated and led weekly internal meetings with the team to share updates and align goals - Streamlined appointment tracking and supported clear, timely communication across channels - Telemarketing Calls through VoIP (Zoiper)

- Researched and compiled potential leads from target industries - Organized leads using spreadsheets and CRM tools for outreach campaigns

- Created and managed Calendars of the Sales Team - Created and manage Zoom meeting rooms for both clients and sales team - Sent invites and links to both clients and team members

- Conducted outbound calls to promote services and qualify prospects - Followed self currated scripts and handled inquiries to convert leads into appointments - Used VoIP calls during outreach and follow-ups - Maintained call quality, call logs, and professionalism during interactions

- Conducted outbound calls to promote services and qualify prospects - Followed self currated scripts and handled inquiries to convert leads into appointments - Used VoIP calls during outreach and follow-ups - Maintained call quality, call logs, and professionalism during interactions

- Assisted clients in booking travel packages, local tours, local and international flights - Trained new hires and supported customer service - Clerical Tasks (answering phones, records management, scheduling appointments, filing, customer interaction, data entry, handling correspondence, address customer inquiries, administrative support, keeping confidential files, document preparation, maintaining office proffeciency)

- Created and managed targeted email campaigns to generate leads - Wrote, sent, and tracked follow-up emails for client outreach - Managed mailing lists and scheduled campaign sends - Supported sales team through email marketing and follow-ups - Sent promotional emails aligned with events and offers