Judy

Customer Service Representative / Virtual Assistant

With Timeproof

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Overview

Looking for full-time work (8 hours/day)

at $4.74/hour ($912.00/month)

Bachelors degree

Last Active

April 5th, 2026 (83 days ago)

Member Since

July 1st, 2025

Profile Description

• Dedicated and detail-oriented Customer Service Representative with 3 years of experience specializing in the travel and hospitality industry. I have handled airline accounts, providing assistance with flight bookings, schedule changes, cancellations, and ticketing through Global Distribution Systems (GDS) using Amadeus for over 2 years. In addition, I have experience managing hotel and Airbnb reservations, coordinating with guests and hosts to ensure smooth check-ins, accurate booking details, and prompt resolution of concerns.
• Most of my experience is focused on chat and email support, where I developed strong written communication skills and the ability to handle multiple inquiries efficiently while maintaining a professional and empathetic tone. I am adept at resolving customer issues, providing travel solutions, and ensuring a seamless customer experience from inquiry to post-trip support.
• I take pride in being organized, reliable, and adaptable to different tools and platforms. My background in travel and customer support has strengthened my ability to work under pressure, manage time effectively, and deliver exceptional service in both individual and team-based environments.