Overview
Looking for part-time work (6 hours/day)
at $4.99/hour ($720.00/month)
High school diploma
Last Active
May 23rd, 2025 (401 days ago)
Member Since
May 23rd, 2025
Profile Description
As a Customer Service Representative at Concentrix , I handled customer inquiries, resolved complaints, and ensured high levels of satisfaction through efficient and empathetic support. Aside from that, In my role as a Healthcare Customer Service Representative, I assisted patients booking a rides going to their doctor or to the pharmacy that is covered with their plan, and navigating healthcare plans, ensuring HIPAA compliance and compassionate service. And working as a Travel Customer Service Representative, I provided clients with booking assistance, travel recommendations, and real-time support to ensure a seamless travel experience, as well as escalate customer with a conflict concern since I was on an escalation department in a travel account. And lastly as a Technical Support Representative, I provided troubleshooting assistance for software and hardware issues, guided users through step-by-step solutions, and documented recurring problems to help improve product performance."
Top Skills
Customer Support
Experience: Less than 6 months
Customer Support » Technical Support
Experience: Less than 6 months
Office and Administration » Travel Planning » GDS
Experience: Less than 6 months
Other Skills
Customer Support » Phone Support
Experience: Less than 6 months
Basic Information
- Age
- 24
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Tests Taken
- None
- Government ID
- Sign Up with Pro Account to View
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