Hi, this is
I'm a versatile administrative and customer support professional with strong experience in clerical duties, scheduling, social media support, and e-commerce operations. Whether it's answering inquiries, creating marketing visuals, or managing orders and returns, I bring a detail-oriented and creative approach to every task. I take pride in delivering efficient, organized, and customer-friendly solutions that support both internal teams and end users.
Key Skills:
-Clerical Duties (Answering Calls & Messages, Filing, Documentation)
-Scheduling Meetings, Appointments, and Travel Arrangements
-Customer Service & Issue Resolution
-Order Placement, Tracking, and Return Processing
-E-commerce Support
Knowledgeable in various tools and platforms which includes the following:
-Microsoft Office
-Canva
-Google Workspace (Documents ,Sheets, Meet)
-Video Editor Application like : Inshot & Filmora Go
-Microsoft Team
-Google Meet
-Zoom
-Youtube (I have my own Vlog)
-Tiktok (298 followers)
-Instagram
-Travel & other Booking Application like: Philippine Airline, Cebu Pacific, Air Asia, Singapore Airline, Trivago, Traveloka, Airbnb, Skysc
Experience: 6 months - 1 year
Managed daily operations, including staff scheduling, timekeeping, and payroll coordination to ensure accurate compensation and smooth shift coverage.
Experience: 6 months - 1 year
Assisted customers with product inquiries, orders, billing questions, and service-related concerns. Maintained high satisfaction ratings through empathy, active listening, and problem-solving.
Experience: Less than 6 months
Acted as a liaison between frontline staff and management, relaying key insights to improve workflows and customer experience.
“I have one of the best VAs I've had in a long time...she's been amazing”
Davonna Willis
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