Janice

Customer Support, Influencer Marketing, Brand Collaboration, Website Project Man

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Overview

Looking for full-time work (8 hours/day)

at $6.64/hour ($1,280.00/month)

Bachelors degree

Last Active

June 30th, 2026 (4 days ago)

Member Since

March 29th, 2025

Profile Description

I’m a dynamic and results-driven professional with a versatile background in Customer Support, Digital Marketing, Influencer Marketing, Brand Collaborations, Website Project Management, and Wholesale & Distribution. I helped an e-commerce brand, BodyBlendz, grow by combining creative strategy with operational execution and data-led ---------- Digital Marketing, I strategize and plan monthly promotions and campaigns, working closely with creative teams and external agencies to execute them effectively, always with a focus on increasing ROAS. From content planning to campaign rollout, I handle everything from outreach and negotiation to execution and coordination, ensuring brand alignment and high-performing results. I also regularly analyze Shopify and Klaviyo analytics to refine strategy and optimize conversion funnels.Furthermore, I successfully closed a celebrity product collaboration with Nicole Williams-English (Nicole X Blendz), overseeing the partnership from pitch to launch. My background in Influencer Marketing and Brand Collaborations with big brands like Foreo, Iconic London, Ofra cosmetics, among others, allows me to create meaningful connections that elevate brand visibility and drive targeted ---------- Customer Support, I bring a hands-on and empathetic approach, consistently delivering efficient and thoughtful service that builds trust and retention.I also bring experience in Website Project Management, coordinating site updates and launches that align with both brand standards and UX best practices. In Wholesale & Distribution, I support smooth logistics operations, manage B2B partnerships, and contribute to overall business scalability.Whether your goals are growth, retention, or operational streamlining, I offer the strategic thinking and executional power to help you get there.

Top Skills

Experience: 5 - 10 years

Handled BodyBlendz influencer marketing and brand cross collaborations

Experience: 2 - 5 years

Handles BodyBlendz Instagram account

Experience: 10+ years

I have been managing customer support for BodyBlendz, an Australian skincare brand, for 10 years, and Hairburst, a UK-based haircare brand, for 1 year. With a strong focus on customer experience, I ensure that every interaction is handled professionally and efficiently. I am proficient in English and committed to delivering exceptional service, resolving inquiries with accuracy and care. My experience spans order fulfillment, issue resolution, and customer engagement, ensuring a seamless and satisfying experience for every customer.

Other Skills

Experience: 2 - 5 years

Experience: 1 - 2 years

Experience: 10+ years

Experience: 2 - 5 years

Managed the creation of BodyBlendz website

Experience: Less than 6 months

Basic Information

Age
45
Gender
Female
Website
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Address
Tests Taken
IQ
Score:  117
English
C2(Advanced/Mastery)
Government ID
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