Dedicated and reliable professional with experience in administrative support, customer service, and data management. Skilled in handling client inquiries, travel modifications, and maintaining accurate records. Proficient in lead generation, research, Salesforce (CRM), Amadeus, Sabre, and Farelogix. Experienced in fraud analysis, ensuring data accuracy, and safeguarding assets. Committed to being a dependable and adaptable contributor, known for enhancing operational efficiency and supporting business goals.
Experience: 2 - 5 years
Utilized the Salesforce platform to evaluate and classify retailers and brands as good, better, or best, based on the quality and visual appeal of their social media presence and websites. Categorized retailers and brands according to the products they offer.
Experience: 2 - 5 years
Conducted research to identify potential leads, maintained detailed contact lists with phone numbers, emails, and website links, and provided valuable insights to support marketing and sales efforts.
Experience: 2 - 5 years
Accurately input, update, and maintain records, spreadsheets, and databases to ensure data integrity and accessibility. -Conducted research to identify potential leads, maintained detailed contact lists with phone numbers, emails, and website links, and provided valuable insights to support marketing and sales efforts.
Experience: Less than 6 months
Identifying and mitigating potential fraud risks, safeguarding business assets and reputation.
Experience: 6 months - 1 year
Handled customer inquiries and requests regarding flights, hotels, car rentals, and cruise modifications such as changes, cancellations, and schedule adjustments using Amadeus, Sabre GDS, and Farelogix. Assisted clients in understanding airline, hotel, and package reservation policies, ensuring a smooth and hassle-free travel experience.
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