Current Employment Status:
Hired Full Time on Jan 21, 2025
General Virtual Assistant at MyOutDesk, LLC (over 7 years):
-Ensured smooth transaction processes by effectively communicating with various professional providers and agents.
-Proactively collected and organized necessary documents, leading to timely commission checks.
-Managed financial resources by reducing costs and seeking cost-efficient systems.
-Prepared agents with comprehensive marketing materials and property comparisons.
Quality Coordinator at SYKES Asia - Capital One:
-Monitored and scored daily calls for a large team, providing insights that optimized performance.
-Generated trend data and tracked performance through a quality monitoring system, enabling informed decision-making and process improvements.
-Facilitated debriefing sessions and led training on Personality Profiling, benefiting both new hires and seasoned agents.
Customer Service Executive at Avnet Philippines Pty Ltd:
-Synchronized customers’ production schedules with delivery requests, ensuring timely fulfillment and strengthening partnerships.
-Assisted customers with special parts requirements and kept them informed about inventory levels through regular reports.
-Maintained open communication channels and conducted daily conferences to provide real-time status updates, fostering trust and efficient collaboration.
Overall Experience:
-Equipped with a comprehensive skill set in administrative support, project coordination, and effective communication.
-Dedicated to driving business growth, optimizing processes, and ensuring client satisfaction through proactive problem-solving and meticulous attention to detail.
Experience: 10+ years
Experience: 5 - 10 years
Experience: Less than 6 months
Experience: 5 - 10 years
Experience: 5 - 10 years
Experience: 5 - 10 years
“My business would not be able to go forward if it was not for them”
Gaurab - Adhikari
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