Dorothy

E-commerce VA | Amazon Sourcing + Shopify Listing + Customer Support |Graphic De

50 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $4.81/hour ($911.68/month)

Bachelor's degree

Last Active

June 16th, 2026 (3 days ago)

Member Since

January 22nd, 2025

Profile Description

I am a results-driven E-commerce Virtual Assistant with hands-on experience managing my own Shopify store, supporting Amazon product research, and working in the BPO industry. I bring a strong understanding of both e-commerce operations and professional customer communication from sourcing profitable products to creating high-converting listings and delivering excellent customer support.

In Shopify, I specialize in end-to-end product listing management, including uploading products, writing SEO-optimized titles and descriptions, organizing collections, managing variants and pricing, and maintaining a clean, conversion-focused storefront. I also use Kopy to streamline and enhance product descriptions while ensuring quality and consistency.

For Amazon, I focus on manual product research and online arbitrage. I analyze BSR, competition, and demand to identify profitable opportunities using Keepa and Helium 10. I am detail-oriented in validating product data and ensuring strong sales potential.

I also have experience with print-on-demand using Printify, including product creation, mockups, pricing, and publishing products to Shopify stores.

In addition, my BPO background has strengthened my communication and problem-solving skills. I have handled customer inquiries through chat and email, managed support tickets using Zendesk, resolved issues efficiently, and maintained a high level of professionalism to ensure customer satisfaction.

Tools I use:
Shopify | Amazon Seller Central | Keepa | Helium 10 | Kopy | Printify | Zendesk | Google Sheets

I am highly reliable, organized, and proactive. I am a fast learner who adapts quickly to new systems and workflows, and I am always willing to be trained and learn new tools to continuously improve performance.

I am seeking a long-term opportunity where I can contribute to scaling an e-commerce business while delivering consistent, high-quality results.

Top Skills

Experience: 6 months - 1 year

Social Media Management trained professional with knowledge in content planning, social media strategy, and workflow organization using Asana. Motivated, reliable, and eager to help businesses strengthen their online presence and engagement.

Experience: 1 - 2 years

I manage day-to-day operations of a Shopify store, including product uploads, order processing, and customer support. I handle inquiries, track orders, and resolve issues to ensure customer satisfaction. I also assist with store updates, basic marketing tasks, and monitoring sales performance.

Experience: Less than 6 months

Other Skills

Experience: 1 - 2 years

Experienced in editing videos using tools like Canva and other video editing software to create engaging content for social media.

Experience: Less than 6 months

Detail-oriented and trained in social media fundamentals, with excellent scheduling, time management, and coordination skills.

Experience: Less than 6 months

Experience: Less than 6 months

Experience: Less than 6 months

Experience: 6 months - 1 year

Experience: 6 months - 1 year

Skilled in creating social media graphics, promotional materials, and branded content using tools like Canva and other design platforms.

Experience: Less than 6 months

Experience: 2 - 5 years

Email Support Chat Support Customer Service (BPO Experience) Professional Written English Handling Customer Inquiries Complaint Resolution

Experience: 6 months - 1 year

Highly trainable” and “open to training” . Data Entry & Data Management Email Management Calendar Scheduling (willing to be train on Data Entry) File Organization Internet / Online Research Document Formatting(willing to be train)

Basic Information

Age
38
Gender
Female
Website
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Address
Banaue, Ifugao
Tests Taken
IQ
Score:  99
English
C1(Advanced)
Government ID
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