Virtual Executive Assistant | Customer Associate

I worked as a Customer Service Representative here in the Philippines that is a BPO company handling an account of United Healthcare. We are the one who helps the customers inquiry about there medicines, book an appointment with there physician, find a nearest pharmacy that they will buy for there medicines and etc.

I work as a Customer Service Representative here in the Philippines handling the account of United Airlines, we are helping customers who wants to reschedule there flights, booking a flights, inquiry with there luggage, etc.

I work as a Customer Service Representative for almost 2 years for 3 BPO companies. Handling the accounts for United Healthcare, United Airlines and Financial Account.

I worked as a Market Researcher role/position here in the Philippines for almost 1 year, we are taking outbound calls with the people in the U.S. Duties as a Market Researcher: We monitor and forecast marketing and sales trends. We measure the effectiveness of marketing programs and strategies. We devise and evaluate methods for collecting data, such as surveys, questionnaires, and opinion polls. We gather data on consumers, competitors, and market conditions. We analyze data using statistical software.

I worked as a Customer Service Representative here in the Philippines that is a BPO company handling an account of United Healthcare. We are the one who helps the customers inquiry about there medicines, book an appointment with there physician, find a nearest pharmacy that they will buy for there medicines and etc.

I work as a Customer Service Representative here in the Philippines handling the account of United Airlines, we are helping customers who wants to reschedule there flights, booking a flights, inquiry with there luggage, etc.

I worked as a Back Office here in the Philippines that is a BPO company handling an Financial Account. We are the one who will dispute the case of the cardholder, will do process chargeback, we will forward to fraud if we saw to there case that the cardholder is not authorize with the charged on there credit card and etc.

I worked as a Outbound Caller role/position here in the Philippines for almost 1 year, we are taking outbound calls with the people in the U.S. Duties as a Outbound Caller: We monitor and forecast marketing and sales trends. We measure the effectiveness of marketing programs and strategies. We devise and evaluate methods for collecting data, such as surveys, questionnaires, and opinion polls. We gather data on consumers, competitors, and market conditions. We analyze data using statistical software.