I have nearly 7 years of experience in customer service across various sectors. My career began with a telecommunications account, handling inbound calls and upselling mobile plans. I then transitioned to healthcare accounts, assisting providers with policy inquiries and claim resolutions. My experience also includes working in collections for a financial account, managing inbound and outbound calls to support customers in debt recovery.
Additionally, I've worked in sales, pre-qualifying customers for benefits, and in a back-office role reviewing medical insurance contracts. Also worked as a purchasing manager for a vehicle buy-and-sell
company wherein I successfully negotiated deals. Also worked in a law firm's accounting department involved in managing accounts payable and receivable using Quickbooks. Most recently, I served as a virtual assistant, focusing on marketing through video creation and client outreach.
Experience: 5 - 10 years
Experience: 5 - 10 years
Experience: 10+ years
Experience: 2 - 5 years
Experience: 5 - 10 years
Experience: 5 - 10 years
Experience: 1 - 2 years
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: Less than 6 months
“I have one of the best VAs I've had in a long time...she's been amazing”
Davonna Willis
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