Customer Service Representative

Resolves product or service problems by clarifying the customer’s complaints; determining the cause of problem; selecting and explaining the best solution to solve the problem; expediting correction of adjustments ; following up to ensure resolution and above all ensuring to give them the best quality service they need.

Resolves product or service problems by clarifying the customer’s complaints; determining the cause of problem; selecting and explaining the best solution to solve the problem; expediting correction of adjustments ; following up to ensure resolution and above all ensuring to give them the best quality service they need.

Resolves product or service problems by clarifying the customer’s complaints; determining the cause of problem; selecting and explaining the best solution to solve the problem; expediting correction of adjustments ; following up to ensure resolution and above all ensuring to give them the best quality service they need.

*Took responsibility for overseeing our school van business facebook page. *Developed skills in social media management, planning weekly’s post and strategy implementation. *Engaged with the audience proactively to foster increased interaction and community building.

Resolves product or service problems by clarifying the customer’s complaints; determining the cause of problem; selecting and explaining the best solution to solve the problem; expediting correction of adjustments ; following up to ensure resolution and above all ensuring to give them the best quality service they need.

Resolves product or service problems by clarifying the customer’s complaints; determining the cause of problem; selecting and explaining the best solution to solve the problem; expediting correction of adjustments ; following up to ensure resolution and above all ensuring to give them the best quality service they need.

Resolves product or service problems by clarifying the customer’s complaints; determining the cause of problem; selecting and explaining the best solution to solve the problem; expediting correction of adjustments ; following up to ensure resolution and above all ensuring to give them the best quality service they need.

*Place phone calls to current customers to determine their satisfaction as well as receive customer suggestion. *Explain to customers how we can help them and not just to sell to them. *Draft emails that can be sent to potential customers educating them on the company and what they offer.