Hi, my name is Ruzel Brucal, and I’m a Virtual Assistant with experience in sales development, client engagement, lead generation, appointment setting, and administrative support.
Over the past few years, I’ve worked with U.S.-based clients in industries including real estate, coaching, cleaning services, healthcare support, and customer service. My experience includes handling inbound and outbound communication through calls, SMS,
In my previous roles, I handled cold calling, outbound sales, CRM management, follow-ups, re-engagement campaigns, prospect qualification, skip tracing, property research, appointment scheduling, and sales support using tools such as Vtiger, SendPulse, HubSpot, Salesforce, Apollo, Google Workspace, Microsoft Office, Slack, Zoom, and spreadsheets.
I also supported recruitment and administrative operations by sourcing and screening applicants, coordinating interviews, maintaining organized documentation, managing reports, and ensuring accurate record keeping. Additionally, I have experience in healthcare support involving claims assistance, benefits verification, billing support, and HIPAA-compliant handling of confidential information.
My core skills include:
• Virtual Assistance & Remote Administrative Support
• CRM Management & Pipeline Tracking
• Client Engagement & Relationship Management
• Sales Retention & Customer Conversion
• Lead Generation & Prospect Qualification
• Cold Calling & Outbound Sales
• Appointment Setting & Calendar Management
• Follow-Ups & Re-Engagement Campaigns
• Customer Service & Client Support
• Sales Communication & Objection Handling
• Inbound & Outbound Communication
• SMS,
• Talent Sourcing & Applicant Screening
• Interview Coordination & Recruitment Support
• Data Entry & Documentation Management
• Reporting & Record Keeping
• Real Estate Lead Generation
• Skip Tracing & Property Research
• Healthcare Support & Benefits Verification
• Claims & Billing Assistance
• HIPAA Compliance & Confidential Data Handling
• Workflow Coordination & Task Management
• Time Management & Multitasking
• Process Adherence & Accuracy
• Team Collaboration & Remote Coordination
I’m highly organized, detail-oriented, adaptable, and comfortable working independently in remote environments. I’m confident communicating with clients and prospects, handling objections professionally, and ensuring tasks are completed accurately and on time.
I’m currently looking for an opportunity where I can contribute my communication, sales, administrative, and client support skills while continuing to grow professionally as part of a strong and collaborative team.
Experience: 6 months - 1 year
Experience: 1 - 2 years
Experience: 6 months - 1 year
Experience: 1 - 2 years
Experience: 6 months - 1 year
Experience: 6 months - 1 year
Experience: Less than 6 months
Experience: Less than 6 months
Experience: 2 - 5 years
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