I am an experienced professional with wide exposure in the travel industry, having worked with major Online Travel Agencies. Over the years, I have built extensive expertise in managing flights, hotels, car rentals, activities and tours, land transportation, airport transfers, and travel insurance services.
As a proficient GDS (Global Distribution System) user — skilled in Amadeus, Sabre, Farelogix, and Eterm — I ensure accuracy, efficiency, and seamless service delivery in every transaction.
I am Lean Six Sigma Yellow Belt certified, bringing a strong foundation in root cause analysis, process improvement, and problem solving. This analytical mindset helps me streamline operations and maintain high-quality standards in every task I take on.
In addition, I am a certified and trained Virtual Assistant with competencies in Data Entry, Lead Generation, Basic Graphic Design, Social Media Management, and
Dedicated 101% to every project, I take pride in providing exceptional service that helps clients stay productive, organized, and focused on growth.
Experience: 5 - 10 years
I am a travel consultant and customer service advisor for 6 years. 5 years from those as a team leader.
Experience: 5 - 10 years
I have been trained and have used Amadeus on a daily basis for 6 years. I can create PNRs, change, cancel flights and car reservations.
Experience: 5 - 10 years
I have been trained and have used Sabre on a daily basis for 6 years. I can create PNRs, change, cancel flight reservations.
Experience: 2 - 5 years
I have high skills in hotel bookings - sales or customer services (after booking issues - change, cancel).
Experience: 5 - 10 years
I have high level skills in flight bookings - sales or customer services (after booking issues - change, cancel, flight changes).
Experience: 5 - 10 years
I have been trained and have used GDS - Amadeus, Sabre, Farelogix, Eterm on a daily basis for 6 years. I can create PNRs, change, cancel flight reservations.
Experience: 2 - 5 years
I have skills in car rental services and insurance.
“There are just so many skills that the Filipino market has that they bring to the table. It's been amazing.”
Samori Coles
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