Jenniebeb
CSR| Appointment Setter|Social Media Content Moderation|Freight VA
Verified
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $4.96/hour ($960.00/month)
Associates degree
Last Active
July 16th, 2026 (3 days ago)
Member Since
August 24th, 2024
Profile Description
Dedicated and detail-oriented professional with experience in customer
service, appointment setting, operations support, and virtual assistance.
Recently completed Freight Virtual Assistant training covering dispatch
operations, load management, carrier communication, rate confirmation,
shipment tracking, broker-client coordination, documentation handling, and
logistics workflow. Skilled in multitasking, communication, problem-solving,
and maintaining accurate records while delivering excellent customer
support, and operational efficiency in fast-paced environments.
Top Skills
Marketing » Telemarketing
Experience: 1 - 2 years
I contacted prospective customers, explained products and services, handled objections, and worked toward achieving sales targets and conversion goals.
Customer Support » Social Media Moderation
Experience: 2 - 5 years
Assisted agents in resolving customer concerns and escalations, Monitored team performance and productivity. Maintained quality assurance and operational efficiency, Prepared reports and handled administrative support tasks. Managed schedules, attendance, and team coordination. Provided coaching and support to improve customer experience.
Customer Support » Customer Service
Experience: 5 - 10 years
In my customer service role, I handled inquiries I assisted the customer with their concerns, updating accounts, and ensuring their concerns were resolved efficiently while meeting KPIs such as First Call Resolution (FCR), Average Handle Time (AHT), and Customer Satisfaction (CSAT).
E-Commerce » Logistics Management » Dispatching
Experience: Less than 6 months
Recently completed Freight Virtual Assistant training covering dispatch operations, load management, carrier communication, rate confirmation, shipment tracking, broker-client coordination, documentation handling, and logistics workflow.
Other Skills
Customer Support » Technical Support
Experience: 2 - 5 years
Handled inbound customer inquiries, and account concerns. Assisted customers with billing, account verification, and service issues. Maintained accurate documentation, and customer records. Delivered professional communication, and problem resolution. Achieved performance metrics, and customer satisfaction goals.
Basic Information
- Age
- 30
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- General Santos City, South Cotabato, SARANGANI
- Tests Taken
- IQ
- Score: 125
- DISC
- Dominance: 33 %
- Influence: 25 %
- Steadiness: 33 %
- Compliance: 9 %
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
“They're not only loyal and hardworking, they're super detail oriented!”
- Travis OVAAnswers
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