Kristel
Virtual Assistant & Customer Service representative
With Timeproof
Overview
Looking for full-time work (10 hours/day)
at $9.91/hour ($2,400.00/month)
Bachelors degree
Last Active
January 6th, 2026 (153 days ago)
Member Since
August 4th, 2024
Profile Description
A virtual assistant and customer service agent can do a variety of duties, including answering questions, delivering information, processing orders, resolving difficulties, organizing appointments, providing technical assistance, managing data entry and management, and problem solving. To provide exceptional customer service and support in these professions, you must have a combination of communication skills, technical understanding, and empathy. They can help with product setup, updating customer information, managing CRM systems, and resolving customer complaints quickly. The job also entails handling appointments and bookings, debugging technical issues, and maintaining customer data.
Top Skills
Customer Support » Technical Support
Experience: 6 months - 1 year
Providing assistance with troubleshooting technical issues or guiding customers through product setups.
Office and Administration » Data Entry
Experience: 1 - 2 years
Updating customer records, entering information into databases, or managing CRM systems.
E-Commerce » Order processing
Experience: 1 - 2 years
Assisting customers with placing orders, tracking shipments, and handling returns or exchanges.
Other Skills
Customer Support » Customer Service » Conflict resolution
Experience: 1 - 2 years
I'm more experienced in handling queries and questions taht had to deal with any possible issues within the product or service that I work and offer.
Office and Administration » Calendar Management » Scheduling
Experience: Less than 6 months
I'm able to jot down and arrange schedule that's within the customer and time available.
Customer Support » Sales Support » Ticket Booking
Experience: 6 months - 1 year
As a customer service representative, your responsibilities include assisting customers with ticket bookings, explaining options, booking tickets, handling modifications, resolving issues, providing information, confirming reservations, and providing ongoing customer support. Your role involves ensuring a smooth and satisfactory ticket booking experience by offering guidance, resolving issues promptly, and delivering excellent customer service throughout the process. This includes handling changes, processing fees, and handling cancellations or changes.
Basic Information
- Age
- 24
- Gender
- Female
- Website
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- Address
- Tests Taken
- None
- Government ID
- Sign Up with Pro Account to View
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