Customer Support Specialist|Email, Call, Chat and Admin Support

I have experience providing professional and reliable customer service support, ensuring every customer interaction is handled with patience, empathy, and efficiency. My goal is to create positive experiences that build trust, strengthen brand reputation, and encourage repeat business.

I have hands on experience making outbound calls for customer support, sales, and follow-ups, ensuring professional, polite, and effective communication. I am confident in engaging clients, gathering information, and representing the company positively over the phone.

I have extensive experience providing back office support combined with professional email management, ensuring smooth operations and effective communication for businesses. I am highly organized, detail-oriented, and proactive in managing both internal workflows and external correspondence.

I have hands-on experience in Amazon product sourcing, specializing in identifying profitable products, negotiating with suppliers for competitive pricing, and ensuring quality standards. I leverage market research and trend analysis to source products that align with market demands, optimizing inventory management and enhancing sales performance.

Basic calendar management skills to keep schedules organized, avoid conflicts and ensure meetings run smoothly. Detail oriented and proactive in coordinating appointments and deadlines.

Basic email management skills to keep communication timely, organized, professional, and ensure zero missed opportunities

I have hands-on experience with the Amadeus Global Distribution System, efficiently managing travel bookings with accuracy and attention to detail. I am proficient in handling reservations, ticketing, rebooking, and providing customer travel support while ensuring compliance with airline policies and fare rules.