I’m a result driven professional with 10+ years of experience in the BPO industry supporting US and Australian clients. My background includes data analysis, reporting, customer support, and process improvement, where I have worked extensively with large datasets, KPI monitoring, and performance reporting using tools like Excel and Power BI.
In addition to my corporate experience, I also work as a freelance Video Editor and Go High Level (GHL) Specialist. I help businesses create engaging marketing videos, social media reels, and promotional content, while also managing CRM systems, automation workflows, pipelines, funnels, and landing pages in GHL.
I am highly organized, detail-oriented, and reliable, with strong problem-solving and communication skills. I take pride in delivering quality work, meeting deadlines, and helping businesses improve their workflow and digital presence.
I’m always eager to learn new tools and processes and look forward to contributing value to your team.
Experience: 5 - 10 years
• Experienced in using Asana for project and task management, including creating, assigning, and tracking tasks across multiple projects. • Integrated Asana project data into Google Sheets to track progress, deadlines, and team performance. • Monitored task completion rates, workload distribution, and overdue items, providing actionable insights for management.
Experience: 2 - 5 years
I help businesses create engaging marketing videos, social media reels, and promotional content.
Experience: 1 - 2 years
• Developed interactive Looker Studio dashboards featuring key HR metrics such as employee count, attrition, infraction, tardiness, absences, overtime, and detailed location mapping to visualize employee location. • Designed and managed a centralized employee records database for a workforce of around 150 employees, ensuring comprehensive tracking of HR data including onboarding, department allocation, attrition, and employee infractions.
Experience: 2 - 5 years
• Used attribution reporting to measure the impact of different channels on lead generation and sales. • Tracked and analyzed data on a daily, weekly, monthly, and yearly basis to enable performance comparisons and identify trends.
Experience: 5 - 10 years
• Designed and maintained complex spreadsheets to track and analyze business data, ensuring accuracy and accessibility. • Developed interactive dashboards with charts, slicers, and filters for real-time insights. • Created wide range of Database for Looker Studio
Experience: 5 - 10 years
“My Filipino specialist who is absolutely amazing..go get your OFS today!”
Eden Einav
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