Admin Assistant/Project Coordinator/Customer Support

In my previous jobs, I regularly used communication skills verbally and in writing in all aspects of my work as I dealt with all the people involved and have my proposed projects and activities approved by the management and got implemented. I was successful in my collaboration and coordination with all the people involved in particular projects and activities through my communication skills.

In my previous jobs and engagements, I worked mostly in implementing planned activities and delivery of support services to the target population and all these were properly coordinated with the other members of the team from the middle management, admin and finance, fellow technical staff and all the partners and stakeholders to achieve the common organizational and program goals

My proficiency in English grammar and vocabulary enabled me to be effective in communicating my ideas and get my work done (wrote clearly proposed projects, reports, and in using different forms of work-related correspondence - emails, phone calls) in my previous jobs.

Personally and professionally, I strongly believe that active listening is essential to understand better what is communicated in inter-personal relationships not only at work but wherever I am to be effective and relevant in whatever circumstances I am in. So, I constantly practice it for my own benefit and for others.

I am particular in paying attention to every detail of any given tasks for me to have a full grasp and understanding of the nature and totality of the job at hand. This makes me be more confident in whatever I am doing. This has always been my way to avoid if not, minimize risks and mistakes.

I am an individual who value and put importance to all my relationships both on a personal and professional level as I believe that good and honest relationship is the way to achieving objectives and goals when people work in harmony with each other in cooperation and collaboration. This is manifested in how I communicate, using appropriate language and gestures in different and all occasions. It is also in how I deal with different people with respect regardless of differences in ideas, preferences and status in life.

In my previous jobs, I actively took part in capacity assessment of certain groups I worked with and in coming up with work and action plan prior to the implementation of activities and projects. These then served as basis for monitoring the progress of the projects hence, determining what necessary steps to be taken to address gaps and achieve positive outcomes

In my previous jobs, technical writing was an integral part of my work as I regularly wrote reports, proposed projects which were approved by the management and got implemented successfully.

I can do email support.

In all my previous jobs, I worked in collaboration and cooperation with fellow workers, the management, partners and stakeholders of certain projects I worked on. I find it is good to be working collectively with others as there is complementarity, co-responsibility and sharing of resources which bring more positive outcome.

I am flexible and adaptable in every situation. Based on my experience, any problem can be solved with varied solutions that are suitable and appropriate, not only depending on what were used to be. It is in making use of available resources without unnecessarily spending more time and money.

In dealing with any situation, I usually assess first the situation before making decisions and taking actions.

Documentation was an integral part of my previous jobs. I served as documenter for training activities which were integrated in terminal reports. I took minutes of meetings. In all the projects/activities I carried out, I documented the processes and outputs as they were part of monitoring progress and what concerns needs to be addressed.

I am computer literate. I have working knowledge of the Microsoft applications and use of the internet. I only have to learn other applications which may be needed in whatever jobs I would be engaged in. I learn by doing and I am also open to initial mentoring if it will hasten the process.

I can handle any situation with calmness and clarity of mind as I can maintain objectivity and not taking things personally.