Current Employment Status:
Hired Full Time on Jun 15, 2026
Overview
Looking for any work (8 hours/day)
at $3.78/hour ($727.26/month)
Not Specified
Last Active
June 23rd, 2026 (6 days ago)
Member Since
March 31st, 2024
Profile Description
Detail-oriented and highly organized Customer Service Specialist and Pre-Sales Coordinator with almost 4 years of experience in the BPO industry, specifically supporting eCommerce / online store account. Skilled in order tracking, delivery follow-ups, buyer-seller messaging, escalations, VOC reporting, refunds/returns, and process improvement. Adept at coordinating with sales, logistics, and support teams to ensure smooth processing and timely resolutions. Strong communicator with a proven ability to resolve complex cases, provide accurate updates, and support team performance in fast-paced environments.
RESUME:
Top Skills
Marketing » CRM » Salesforce
Experience: 2 - 5 years
Customer Support » Ecommerce
Experience: 2 - 5 years
Customer Support » Customer Service
Experience: 2 - 5 years
Other Skills
E-Commerce » Amazon » Feed Analysis
Experience: 2 - 5 years
E-Commerce » Ebay
Experience: 2 - 5 years
E-Commerce » Order processing
Experience: 2 - 5 years
E-Commerce » Order processing » Order Tracking
Experience: 2 - 5 years
Basic Information
- Age
- 26
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Imus, Cavite
- Tests Taken
- DISC
- Dominance: 29
- Influence: 15
- Steadiness: 35
- Compliance: 21
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
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Kyle Mckenna
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