General Virtual Assistant

Almost 8 years of experience as a customer service representative have equipped me with a comprehensive skill set, a strong customer-centric mindset, and a track record of delivering exceptional customer service.

I’m a creative graphic designer who specializes in using Canva to bring ideas to life. I design logos, event stationery, social media content, and more, combining creativity and attention to detail to make visuals that stand out

Ensures accurate data indexing of Healthcare Professional requirements and application information in a timely and efficient manner, while maintaining superior Healthcare Professional file presentation. • Reviews and enters required metadata using a software application within the standard time frame. • Inspects documents for legitimacy, ensuring any/all questionable documents are reviewed by department management. • Performs a thorough review of the submitted application, and ensures complete and accurate data entry of required/appropriate information into the company’s proprietary software program.

Throughout my 10 years of working closely with American customers, clients, and stakeholders I've had the opportunity to sharpen and refine my communication skills in various contexts. Working with Americans has also challenged me to become a more active listener. I've learned the importance of hearing what is being said and understanding the underlying context and intentions behind the communication. This has helped me develop stronger empathy and intuition in my interactions with others.