Sunchine

Cold Caller& Appointment Setting | Medical Billing & Records | Customer Support

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Overview

Looking for full-time work (8 hours/day)

at $5.82/hour ($1,120.00/month)

High school diploma

Last Active

June 28th, 2026 (today)

Member Since

February 12th, 2024

Profile Description

Hi! I’m Sunchine Salazar, a proactive Virtual Assistant with 7+ years of experience across healthcare, administration, customer support, e-commerce, and appointment setting.

I help businesses streamline operations, manage data, and provide top-notch support to clients and customers.

My expertise includes:
- Medical Billing & Records: Processing reports, managing medical documentation, and sending billing info to healthcare providers or law firms
- Customer Support: Handling calls, chat, and email inquiries to resolve issues and maintain high satisfaction
- Administration & Back Office: Data entry, CRM management, scheduling, documentation, and reporting
- E-Commerce Support: Order processing and customer communications via Shopify, Etsy, and other platforms
- Appointment Setting & Cold Caller: Scheduling and calendar management with clients and teams

Tools & Systems: Google Sheets, Excel, Tebra, Conexem, EAMS, Canva, Printify, BeFunky, Freepik, Drive Centric, Google Calendar, Gmail, Ring Central, Eyebeam, CRM tools.

Available for long-term full-time roles in medical, admin, customer support, e-commerce, cold calling and appointment scheduling. I am detail-oriented, reliable, and committed to improving workflows. If you need specialized general virtual assistance, I’m ready to help your business grow.

I can start Immediately.

Top Skills

Handled inbound/outbound customer inquiries via calls, chat, and email also offering phone and plan sales. Maintained customer satisfaction rating

Performed data entry, CRM management, and reporting to improve workflow efficiency

Managed medical billing records, Procedure codes, organized patient documentation, and prepared medical reports and bill for healthcare providers and legal clients.

Other Skills

Processed e-commerce orders on Shopify & Etsy. Created graphics and mockups for marketing using Canva, BeFunky, Freepik and Printify

Experience: 1 - 2 years

* Handled 200–300 outbound calls daily while maintaining a high level of professionalism and customer service. * Assisted customers via phone, email, and SMS, ensuring timely and accurate communication. * Managed customer inquiries regarding account concerns, deposits, withdrawals, and payment methods. * Sent promotional emails and SMS campaigns to inform customers about available offers and updates. * Maintained accurate customer records and documented interactions in the CRM system. * Built strong customer relationships through consistent follow-ups and personalized assistance.

Experience: 1 - 2 years

Performed data entry, CRM management, and reporting to improve workflow efficiency

Experience: 1 - 2 years

Scheduled appointments and managed calendars to ensure efficient daily workflow.

Basic Information

Age
25
Gender
Female
Website
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Address
Bamban, Tarlac
Tests Taken
IQ
Score:  99
DISC
Dominance: 24
Influence: 15
Steadiness: 39
Compliance: 22
English
C2(Advanced/Mastery)
Government ID
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