Hi! I’m Sunchine Salazar, a proactive Virtual Assistant with 7+ years of experience across healthcare, administration, customer support, e-commerce, and appointment setting.
I help businesses streamline operations, manage data, and provide top-notch support to clients and customers.
My expertise includes:
- Medical Billing & Records: Processing reports, managing medical documentation, and sending billing info to healthcare providers or law firms
- Customer Support: Handling calls, chat, and
- Administration & Back Office: Data entry, CRM management, scheduling, documentation, and reporting
- E-Commerce Support: Order processing and customer communications via Shopify, Etsy, and other platforms
- Appointment Setting & Cold Caller: Scheduling and calendar management with clients and teams
Tools & Systems: Google Sheets, Excel, Tebra, Conexem, EAMS, Canva, Printify, BeFunky, Freepik, Drive Centric, Google Calendar, Gmail, Ring Central, Eyebeam, CRM tools.
Available for long-term full-time roles in medical, admin, customer support, e-commerce, cold calling and appointment scheduling. I am detail-oriented, reliable, and committed to improving workflows. If you need specialized general virtual assistance, I’m ready to help your business grow.
I can start Immediately.
Experience: 2 - 5 years
Handled inbound/outbound customer inquiries via calls, chat, and email also offering phone and plan sales. Maintained customer satisfaction rating
Experience: 2 - 5 years
Performed data entry, CRM management, and reporting to improve workflow efficiency
Experience: 2 - 5 years
Managed medical billing records, Procedure codes, organized patient documentation, and prepared medical reports and bill for healthcare providers and legal clients.
Experience: 1 - 2 years
Processed e-commerce orders on Shopify & Etsy. Created graphics and mockups for marketing using Canva, BeFunky, Freepik and Printify
Experience: 1 - 2 years
* Handled 200–300 outbound calls daily while maintaining a high level of professionalism and customer service. * Assisted customers via phone, email, and SMS, ensuring timely and accurate communication. * Managed customer inquiries regarding account concerns, deposits, withdrawals, and payment methods. * Sent promotional emails and SMS campaigns to inform customers about available offers and updates. * Maintained accurate customer records and documented interactions in the CRM system. * Built strong customer relationships through consistent follow-ups and personalized assistance.
Experience: 1 - 2 years
Performed data entry, CRM management, and reporting to improve workflow efficiency
Experience: 1 - 2 years
Scheduled appointments and managed calendars to ensure efficient daily workflow.
“I have one of the best VAs I've had in a long time...she's been amazing”
Davonna Willis
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