I am a highly versatile professional with 17 years of experience in corporate training, client management, account management, operations leadership, and executive virtual assistance. Throughout my career, I have trained both General Virtual Assistants and specialized VAs across multiple industries, including insurance, healthcare, facility management, financial services, electrical services, and more. I also bring over 10 years of expertise in the travel industry, allowing me to manage complex itineraries, customer support, and operational processes with precision and efficiency.
I have supported US clients for 14 years, AU clients for 2 years, and UK clients for 1 year, maintaining excellent communication, cultural adaptability, and service alignment across time zones.
With 2 years of Executive Assistance experience, I bring high-level administrative support, strategic communication, project coordination, and executive operational management to ensure seamless workflows and effective decision-making for leadership.
My background includes:
Account Management & Assistant Management – overseeing client portfolios, guiding teams, resolving escalations, and ensuring seamless service delivery.
VA Training & Leadership – onboarding, coaching, and developing remote teams, with a strong focus on productivity, performance quality, and long-term retention.
Corporate Training – facilitating leadership development, sales training, customer service programs, and soft skills workshops across diverse industries.
Client Relationship Management – maintaining strong partnerships, understanding business needs, and aligning deliverables with client expectations and organizational goals.
Program & Process Development – creating workflow improvements, documentation systems, training materials, and scalable SOPs to support efficiency and organizational growth.
Additionally, I bring the confidence, communication skills, and adaptability of a professional event host since 2006, enabling me to engage audiences effectively and represent organizations with professionalism and presence.
As an Executive Virtual Assistant, I manage high-level operations, oversee inbox and communication workflows, maintain the CEO’s personal and business calendars, create and refine SOPs, assist with business development initiatives, and manage social media branding across both personal and business platforms.
Experience: 10+ years
Travel industry expert with extensive experience in hotel, airline, and tour bookings. Pioneered multiple travel programs and highly proficient in GDS platforms including Amadeus and Sabre.
Experience: 10+ years
Experience: 1 - 2 years
Experienced in training Virtual Assistants for Real Estate, Healthcare, Travel, and Insurance industries — specializing in role-specific workflows, productivity tools, client communication skills, and industry compliance. Skilled in creating tailored modules that equip VAs to deliver exceptional results for clients across the US, AU, and UK markets.
Experience: 10+ years
Over 10 years of experience — and training others — in professional email management, including inbox organization, timely responses, and effective client communication.
Experience: 5 - 10 years
Skilled in managing complex calendars, scheduling meetings across multiple time zones, and coordinating appointments to ensure seamless daily operations for clients and teams.
Experience: Less than 6 months
Proven client-facing Trainer and Account Manager who pioneered multiple programs and represented the company internationally. Skilled in building strong client relationships, aligning business goals, and ensuring successful program launches.
Experience: 1 - 2 years
As the Executive Virtual Assistant to the CEO, I manage daily operations, maintain the CEO’s personal and business calendar, create and update SOPs, assist with business development tasks, and oversee social media content and branding across multiple platforms. My role ensures organizational efficiency, consistent communication, and continued growth for Solux Health Solutions.
Experience: 5 - 10 years
Pioneered 8 programs with expertise in creating clear and comprehensive process documentation and SOPs, ensuring consistent workflows and efficient knowledge transfer across teams.
Experience: 5 - 10 years
Extensive experience using Google Workspace as a Trainer, Manager, and Virtual Assistant — utilizing Docs, Sheets, Slides, Drive, and Meet to streamline training delivery, team collaboration, and client support.
Experience: 10+ years
Seasoned public speaker with extensive experience as an event host, corporate trainer, and seminar speaker — engaging diverse audiences with confidence, clarity, and impact.
“My business would not be able to go forward if it was not for them”
Gaurab - Adhikari
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