Current Employment Status:
Hired Full Time on Feb 20, 2026
Here's the summary of my key highlights:
Over 5 years of experience in Customer Service and Sales, handling inbound/outbound calls, live chat, and
Strong background in sales operations, account management, appointment setting, and technical troubleshooting.
Skilled in CRM systems, including Salesforce, Cloud9, Five9, Prospect Boss, HubSpot, Django, and Aircall.
Proficient in Microsoft Office and Google Suite for administrative and reporting tasks.
Experience across diverse industries — real estate, technology, telecommunications, and e-commerce.
Proven ability to generate leads (800–1200 dials per day) and close sales through effective communication and negotiation.
Served as a Subject Matter Expert (SME) providing coaching and mentoring to new agents.
Excellent in multitasking, maintaining professionalism under pressure, and ensuring customer satisfaction.
Adaptable, tech-savvy, and dependable with strong problem-solving and communication skills.
Experience: 6 months - 1 year
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 1 - 2 years
Experience: 1 - 2 years
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