Jermel

Airbnb | VRBO | ---------- | Guest Experience Specialist

80 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $5.78/hour ($1,120.00/month)

Bachelors degree

Last Active

June 5th, 2026 (2 days ago)

Member Since

September 28th, 2023

Profile Description

Dedicated and detail-oriented professional with over 7 years of experience in customer service, team leadership, and administrative support. Skilled in handling guest inquiries, resolving concerns, and managing reservations across platforms such as Airbnb, ---------- , and VRBO. Proven ability to work independently, maintain professionalism under pressure, and deliver exceptional guest experiences. Seeking to contribute my organizational and communication expertise as a Guest Support Specialist or Virtual Assistant in the hospitality industry.

Core Skills
• Guest Communication & Support (Phone, Email, Chat)
• Reservation & Calendar Management (Airbnb, VRBO, ---------- , Google Calendar)
• Customer Service & Problem Resolution
• Virtual Assistance & Administrative Support
• Team Leadership & Training
• Time Management & Critical Thinking
• Tools: CRM Systems, MS Office, Google Workspace

Top Skills

Real Estate » Short Term Rentals » Airbnb

Experience: 2 - 5 years

Real Estate » Short Term Rentals » Vrbo

Experience: Less than 6 months

Customer Support » Chat Support

Experience: 2 - 5 years

Other Skills

Customer Support » Email Support

Experience: 5 - 10 years

Office and Administration » Microsoft Excel

Experience: 5 - 10 years

Customer Support » Customer Service

Experience: Less than 6 months

Basic Information

Age
38
Gender
Male
Website
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Address
Sibulan, Negros
Tests Taken
IQ
Score:  114
DISC
Dominance: 27
Influence: 24
Steadiness: 29
Compliance: 20
English
C1(Advanced)
Government ID
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