Maria
Customer Service & Technical Support Specialist | DNS Expert
Verified
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $4.13/hour ($800.00/month)
Bachelors degree
Last Active
March 23rd, 2026 (77 days ago)
Member Since
August 13th, 2023
Profile Description
Hello! I'm a dedicated and experienced Customer Service & Technical Support Specialist, with a strong background in troubleshooting and resolving issues related to the Domain Name System (DNS). With over 4 years of experience providing high-quality support, I specialize in offering solutions that are not only effective but also customer-friendly.
My expertise includes DNS configurations, troubleshooting, domain registration, and management, along with a broad understanding of web hosting and
Top Skills
Customer Support » Email Support
Experience: 2 - 5 years
Proficient in drafting and sending timely, clear, and professional responses to customers via email.
Customer Support » Phone Support
Experience: 2 - 5 years
Billing Specialist, Fraud Specialist, and Travel Advisor experienced in managing inbound and outbound calls to identify, investigate, and resolve fraudulent activities, address billing inquiries, and provide exceptional customer service.
Customer Support » Customer Relationship Management
Experience: 2 - 5 years
Experienced in utilizing CRM platforms, including Zendesk and Salesforce, to manage customer interactions and streamline workflow.
Website Builder » DNS Management
Experience: 1 - 2 years
Knowledgeable in C-panel, A record, MX record and other DNS records.
Other Skills
Customer Support » Chat Support
Experience: 2 - 5 years
Proficient in managing multiple chat sessions simultaneously, handling up to three concurrent conversations efficiently.
Basic Information
- Age
- 29
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Mandaue City, Cebu
- Tests Taken
- IQ
- Score: 120
- DISC
- Dominance: 27%
- Influence: 15%
- Steadiness: 23%
- Compliance: 35%
- English
- C1(Advanced)
- Government ID
- Sign Up with Pro Account to View
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