Credentialing Specialist | Administrative & Customer Support
Detail-oriented Credentialing Specialist with hands-on experience managing end-to-end provider credentialing, including insurance panel applications, CAQH updates, expirables tracking, and maintaining compliant provider files. Skilled in communicating with insurers, licensing boards, and clients to follow up on requirements and ensure timely completion of all credentialing tasks. Adept at organizing digital records, scheduling,
Experience: 1 - 2 years
I worked as a Technical Support Representative for SiriusXM, assisting customers with account setup, device connectivity, and troubleshooting streaming or signal issues. I provided step-by-step technical guidance while ensuring a positive customer experience and timely issue resolution.
Experience: 1 - 2 years
I worked as a Customer Service Representative and Credentialing Contact under UnitedHealth Group, where I supported healthcare providers and members by handling credentialing inquiries, verifying provider information, and ensuring compliance with company standards. I also served as a Claims Benefits CSR, assisting members in understanding their health benefits, claims status, and coverage details — providing accurate information and compassionate support to deliver a positive customer experience.
Experience: 2 - 5 years
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