As a seasoned Business Development Manager with a strong background in customer relations, sales strategy, and digital project management, I bring a well-rounded skill set to every opportunity. I specialize in managing end-to-end client relationships?from initial discovery to final delivery?ensuring every project meets high standards of quality and client satisfaction.
I have hands-on experience conducting website discovery sessions to fully understand client goals, followed by creating and managing website mock-up approvals to ensure alignment with their brand and expectations. My collaborative approach allows me to bridge the gap between clients and design/development teams, guaranteeing smooth project execution.
In addition to business development, I have experience in Google My Business (GMB) management, AI tool integration (e.g., ChatGPT), and quality assurance through call monitoring. I also previously worked as a Dispatcher, where I excelled in customer service, technician coordination, and performance tracking?further enhancing my organizational and communication skills.
With a results-driven mindset and a dedication to delivering excellent service, I?m ready to contribute value to your business and help drive growth.
Experience: 2 - 5 years
Experience: 5 - 10 years
Experience: 2 - 5 years
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