Customer Service Representative

Overview

Looking for full-time work (8 hours/day)

at $8.32/hour ($1,600.00/month)

Bachelors degree

Last Active

January 27th, 2026 (152 days ago)

Member Since

January 11th, 2023

Profile Description

Medical Biller | Medical Virtual Assistant | US Healthcare Claims Specialist

I am a detail-oriented Medical Biller and Medical Virtual Assistant with 6+ years of experience supporting U.S. healthcare operations, including insurance verification, prior authorizations, medical billing, claims processing, EOB review, and appeals.

I have worked across hospital billing, DME, mental health, infusion/specialty services, and insurance operations, handling both in-network and out-of-network cases. My role often involves coordinating with providers, insurance payers, pharmacies, and internal teams to resolve denied or underpaid claims accurately and on time.

What I can help you with:
-Insurance eligibility & benefits verification
-Prior authorizations (including specialty/infusion services)
-Medical coding (ICD-10, CPT, HCPCS) & charge entry
-Claims submission (electronic & paper)
-Payment posting, EOB analysis & account reconciliation
-Denial management, appeals & corrected claims
-Patient billing, balance follow-ups & payment coordination
-Co-pay assistance programs & DME coordination

Systems & tools I?ve used:
EPIC (EHR), Facets, Availity, CVS Caremark, Argus (Rx Claims), Atlas, RadMD, Cardinal Health, McKesson, Microsoft Office

I am highly organized, HIPAA-compliant, and comfortable working independently in a remote setup. I take pride in accuracy, follow-through, and clear communication with both patients and providers.

? Looking for long-term remote work where I can support billing operations, reduce denials, and help your practice get paid correctly and on time.