AMAZON-EXPERIENCED VA | CUSTOMER SUPPORT | ECOMMERCE | DATA ENTRY | GENERAL VIRT

Overview

Looking for full-time work (8 hours/day)

at $5.81/hour ($1,120.00/month)

Bachelor's degree

Last Active

July 2nd, 2026 (2 days ago)

Member Since

January 7th, 2023

Profile Description

Hi, I’m Jerome — I help businesses handle customer support, manage eCommerce operations, and keep daily tasks organized.

With 3+ years at Amazon, I’ve handled 100+ customer cases weekly, resolved complex issues, and supported team operations at scale.

---
HOW I CAN HELP

**Customer Support / Client Support (Email, Chat, Voice)**
Fast responses • refunds • escalations • high CSAT

**eCommerce Support / Retail Support (Amazon, Shopify)**
Order tracking • returns • dispute resolution

**Admin Support / Data Entry / Virtual Assistance**
Inbox & calendar • data entry • task coordination

**Operations Support / Process Improvement**
Reduce repeat issues • improve workflow efficiency

WHY CLIENTS HIRE ME

- 3+ years Amazon experience
- 100+ cases handled weekly
- Trained & mentored 30+ associates
- Worked with global teams
- Helped improve processes & reduce errors

I don’t just complete tasks — I improve your operations.

TOOLS

Google Workspace • Microsoft Office
Slack • Zoom • Microsoft Teams
CRM Tools (Zendesk, Shopify, Salesforce – adaptable)

WORK STYLE

/ Reliable & responsive
/ Detail-oriented
/ Quick learner
/ Works independently

AVAILABILITY

Full-time / Part-time
Flexible with your timezone

LET’S WORK

Need help with customer support, eCommerce, or admin tasks?
Send me a message — I’m ready to help.