General Virtual Assistant | Admin & CRM Support | 8+ Years Exp | Zoho · Salesfo

Overview

Looking for full-time work (8 hours/day)

at $3.28/hour ($636.35/month)

Associates degree

Last Active

June 3rd, 2026 (4 days ago)

Member Since

September 14th, 2022

Profile Description

Hi! I'm Edeza, a reliable and detail-oriented Virtual Assistant, Administrative Assistant, and Freelance Editor with over 8 years of combined experience supporting businesses remotely and on-site.

I've worked with clients across home services, BPO, and retail industries, so I know how to adapt quickly, communicate clearly, and get things done without constant hand-holding. Whether you need someone to manage your calendar, handle customer concerns, keep your CRM organized, or polish your content — I've got you covered.

Here's what I bring to the table:

Admin & VA Support — scheduling, work orders, estimates, payment processing, client communications, and lead qualification. I've supported remote teams and kept operations running smoothly even across different time zones.

CRM Management — hands-on experience with Zoho, Salesforce, and HubSpot to track leads, manage pipelines, and keep client data accurate and up to date.

Customer Service — backed by years of experience handling escalations, resolving complex concerns, and keeping customers happy across voice, chat, and email channels.

Editing — I offer freelance editing services focused on clarity, consistency, and quality. If you need clean, polished content, I can help with that too.

Tools I use daily: Google Workspace, Microsoft Office, Calendly, Slack, Zoom, Canva, CapCut, RingCentral, and Hubstaff.

I'm hardworking, easy to work with, and genuinely committed to helping your business run better. If you're looking for someone who shows up, communicates well, and takes ownership of their work — let's connect!