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CuUpgrade to see actual infomer Support

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Overview

Looking for full-time work (8 hours/day)

at $4.00/hour ($704.00/month)

Bachelors degree

Last Active

November 6th, 2024 (2 days ago)

Member Since

August 1st, 2022

Profile Description

CuUpgrade to see actual infomer Support/Chat Support/Technical Support/Email Support
• Answered 15 to 30 cuUpgrade to see actual infomer calls per day depending on their issues and concerns about the MS office application.
• Resolve cuUpgrade to see actual infomer complaints via phone, chat, or email promptly and efficiently.
• Provide appropriate solutions and quality support to the cuUpgrade to see actual infomer.
• Providing necessary information about products and services.
• Assisting the cuUpgrade to see actual infomer in managing emails, contacts, and calendars using the Outlook application
• Setting their email account to Outlook email client either in Windows or Mac OS.
• Assist the cuUpgrade to see actual infomer in some Windows OS issues.
• Assist the CuUpgrade to see actual infomer on how to Install MS Office on Windows and Mac OS
• Extend help installing MS office using a mobile device
• Basic “Accounts and Billing” concerns.
• Upsell Products and Services
• Create a ticket and document all necessary steps in the troubleshooting process.
• Escalate to Level 2 tech for more complex troubleshooting.                                           

Top Skills

E-Commerce » Inventory Management » Quality Control

Office and Administration » Travel Planning

Other Skills

Office and Administration » Translation

Office and Administration » Microsoft Excel

Customer Support » Phone Support » English Speaking

Office and Administration » Email Management

Office and Administration » Personal Assistant

Basic Information

Age
33
Gender
Female
Website
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Address
San Mateo, Rizal
Tests Taken
None
Uploaded ID
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