Flordeliza

Customer Service/General Virtual Assistant/Fraud Analyst

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Overview

Looking for full-time work (9 hours/day)

at $5.00/hour ($990.00/month)

Associates degree

Last Active

January 13th, 2025 (5 days ago)

Member Since

June 7th, 2022

Profile Description

I am a seasoned customer service representative with over 10 years of experience delivering exceptional support and fostering customer satisfaction. Skilled in fraud analysis and background check screening, bringing a unique blend of analytical and people-oriented expertise. Demonstrated ability to efficiently handle high-pressure situations, resolve conflicts, and maintain high ethical standards. I am known for a meticulous approach to fraud detection, verification, and compliance, ensuring both the security of business operations and the protection of customer interests.

Top Skills

E-Commerce » Ebay » Customer Support

Experience: 5 - 10 years

I have been in a BPO for more than 5 years, handled different accounts. Credit Bureau, Collections and Returns Specialist in E-commerce.

Office and Administration » Email Handling

Experience: 2 - 5 years

Customer Support » Customer Service » Fraud detection

Experience: 2 - 5 years

Other Skills

Professional Services » Legal Services » Case Management

Experience: Less than 6 months

Basic Information

Age: 35

Gender: Female

Website: Sign Up with Pro Account to View

Address: Pasig City, Metro Manila

Tests Taken: IQ
Score: 114: DISC
Dominance: 41
Influence: 19
Steadiness: 31
Compliance: 9: English
C2(Advanced/Mastery)