Answering questions about a company’s products or services through
· Processing orders and transactions manually from the provider’s platform.
· Providing proactive customer outreach.
· Find the best solution or workaround to resolve the concern of every customer.
· Delivering information about a company’s offerings.
· Developing and documenting knowledge into helpful content.
· Tracking customer service KPIs and metrics
Answering customer’s queries about product specifications, terms and services,
plans and offers.
· Resolving issues and complaints of customers about certain products and
services, suggesting the best possible solution to every problem or issue customer
met. - Escalating calls to an excellent tea
necessary - Writing down notes and reports in every transaction/ call done
Experience: 2 - 5 years
Experience: 5 - 10 years
Experience: 2 - 5 years
Experience: 5 - 10 years
Experience: 5 - 10 years
Experience: 2 - 5 years
“My business would not be able to go forward if it was not for them”
Gaurab - Adhikari
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- Steven Rapposelli
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.