E-commerce Support Manager | Shopify & Inventory Specialist| Virtual Assistant

Overview

Looking for full-time work (8 hours/day)

at $3.32/hour ($640.00/month)

Bachelor's degree

Last Active

June 9th, 2026 (2 days ago)

Member Since

March 20th, 2022

Profile Description

Results-driven Operations and Accounts Specialist with a Bachelor of Science in Economics and professional certification in Xero and QuickBooks Online. I offer over four years of specialized experience supporting Australian businesses in streamlining their financial and eCommerce workflows.

My expertise bridges the gap between administrative efficiency and financial accuracy. Whether managing complex bank statement reconciliations , resolving supplier discrepancies , or optimizing eCommerce product listings for SEO , I focus on delivering high-quality work that improves business productivity.


Core Expertise:
Financial Administration: Hands-on experience in Xero bank reconciliation, invoice processing, and verifying remittance advice.

eCommerce Management: Proficient in Shopify, Neto, Wix, and eBay marketplace operations.

Logistics & Inventory: Skilled in using Unleashed, Shipstation, and Machship to manage sales pipelines and delivery confirmations.

Strategic Support: Professional email management, drafting billing responses, and handling sensitive customer concerns with empathy.

Technical Proficiencies Accounting: Xero, QuickBooks Online, MYOB.
eCommerce/ERP: Shopify, Neto, Unleashed, Shipstation, Machship, eBay.
Operations: Google Workspace, Microsoft Office, Slack, Asana, Trello.
Creative: Basic Graphic Design using Photoshop and Canva.

Professional Experience Highlights

Offshore Manager (Packware): Managed accounts discrepancies, communicated with suppliers, and maintained sales databases for SaaS and service-based businesses.

E-Commerce Specialist: Created SEO-friendly product descriptions and ensured pricing accuracy across multiple platforms to drive conversions.

Customer Service Support (Werko): Optimized daily email management and improved response times through strategic inbox categorization.

I am committed to providing dependable, proactive support to growing teams. If you are looking for a virtual assistant who understands both the numbers and the operations, let’s connect.