SEO Specialist | Virtual AssisUpgrade to see actual infot

Overview

Looking for full-time work (8 hours/day)

at $9.00/hour ($1,584.00/month)

Bachelors degree

Last Active

April 7th, 2025 (yesterday)

Member Since

March 13th, 2022

Profile Description

Chat Support Specialist
Concentrix - Quezon City
July 2018 to June 2019

-Asked open-ended questions to assess customer needs.
-Communicated all store initiatives and promotions to customers to generate return business.
-Provided customers with imporUpgrade to see actual infot details about billing, payment processing, and support procedures and requirements.
-Provided excellent customer care by responding to requests, assisting with product selection, and handling ordering functions.
-Served as liaison for customers, management, and sales team.
-Provided elevated customer experience to generate a loyal clientèle.
-Answered customer questions and offered details about products and services while efficiently processing orders and managing account details.
-Recommended products and services aligned with customers' needs and preferences.
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Real Estate Virtual AssisUpgrade to see actual infot 
Wingman Realty - Kansas City, MO
June 2019 to February 2020

-Manage customer queries and respond to them with the relevant pre-set template.
-Customer follow-up.
-Generate leads online.
-Manage the social media handles and upload property photos and engage audience.
-Create and maintain the database of leads generated in a real estate CRM.
-Create presentation and property marketing materials.
-Manage appointments and schedule and send reminders.
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Customer Service Representative (Email Support)
Peak Support - Cambridge, MA 
February 2020 to March 2021

-Assist with online campaigns.
-Establish a strong demeanor when dealing with customers.
-Respond quickly to customer queries.
-Communicate with consumers via email.
-Recognize and handle customer complaints.
-Process orders, forms, registrations, and requests.
-Maintain a log of all customer interactions, transactions, comments, and complaints.
-Take care of all orders, forms, applications, and demands.
-Maintain a log of all customer interactions, transactions, comments, and complaints.
-Coordinate and interact with coworkers.
-Develop sales leads.
-Maintain a positive relationship with consumers through consUpgrade to see actual infot communication.
-Prepare product surveys by gathering and evaluating client information.
-Place or change plans.
-Suggest solutions when a device malfunctions.
-Handle product defects.
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SEO Specialist 
Shadow Roofing Co. - Ventura, CA
July 2021 - May 2023


-Conducting keyword research and analysis for SEO campaigns.
-Implementing on-page SEO strategies to optimize website content.
-Performing technical SEO audits and suggesting improvements.
-Creating and optimizing content for search engines and user experience.
-Developing and executing off-page SEO strategies (backlink building, outreach, etc.).
-Monitoring and analyzing website performance using tools like Google Analytics and SEMrush.
-Collaborating with content creators and developers to ensure SEO best practices are followed.
-Staying updated with the latest trends and algorithms in SEO.
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SEO Specialist
First Quality Roofing - Las Vegas, NV
November 2022 - August 2023

-Conducting comprehensive keyword research and analysis to optimize SEO campaigns.
-Implementing on-site SEO strategies to improve website content performance.
-Performing detailed technical SEO audits and recommending enhancements.
-Crafting and refining content to cater to search engine algorithms and user engagement.
-Executing off-site SEO tactics, including link building and outreach initiatives.
-Analyzing website metrics using tools like Google Analytics and SEMrush to track and optimize performance.
-Collaborating closely with content creators and developers to ensure SEO-compliant practices.
-Staying updated on the ever-evolving SEO landscape and algorithmic changes.
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General Virtual AssisUpgrade to see actual infot
Flagship One- 19 Wilbur Upgrade to see actual infonbrook, NY 11563
March 2021 - October 2023

-Locating car parts to fulfill order tickets.
-Labeling specific inventory types.
-Providing customer service via chat, email, and phone calls from customers. 
-Processing returns and refunds for customers.
-Processing orders using Zoho CRM.
-Tracking orders and providing updates to customers.

Tools that I have used:

Zendesk
Zoho 
CRM
Shopify
Google Docs/Sheets/Slides/Forms
SlackFacebook Ads
SEMrush
Ahref
Duplichecker
ChatGPT
Microsoft Office (Word & Excel)
Canva
Geo Imgr
Word Stream
Word Tracker
Keyword Tool
Ring Central
SEO Optimer
GMB
Keyword Tool