EXPERIENCED Medical Virtual Assistant | Home Care Scheduler| Customer Service |

Overview

Looking for full-time work (8 hours/day)

at $5.79/hour ($1,120.00/month)

Bachelors degree

Last Active

July 18th, 2026 (9 days ago)

Member Since

February 10th, 2022

Profile Description

I am a results-driven Healthcare Customer Service Professional and Medical Virtual Assistant with over 6 years of experience as a Team Lead / Subject Matter Expert, supporting healthcare operations with accuracy, professionalism, and efficiency.

My background includes extensive experience in answering high-volume calls, handling prescription refills, ICD-10 coding, and reviewing HCPCS codes based on diagnosis, ensuring compliance and accuracy in clinical and administrative workflows. I am well-versed in-patient communication, provider support, and healthcare documentation while maintaining strict confidentiality standards.

In addition, I bring 2 years of experience as a Sales Administrative Assistant, where I supported B2B operations by sourcing clinically approved products, managing sensitive tasks, and handling professional email communication for follow-ups and project updates. This role strengthened my attention to detail, organizational skills, and ability to manage multiple priorities simultaneously.

I am now looking to further my career as a Virtual Assistant, where I can leverage my strong communication skills, healthcare expertise, and administrative capabilities to support busy professionals and growing teams.

Core Skills & Expertise:

Healthcare Customer Service & Patient Support
Team Lead / Subject Matter Expert (SME)
Prescription Refills & Call Handling
ICD-10 Coding & HCPCS Code Review
EMR & EHR Software Management
Sales & Administrative Support (B2B)
Management & Professional Correspondence
Project Coordination & Task Management

Tools & Software:

Expert-level proficiency in Microsoft Office Suite
Google Workspace
Canva
EMR & EHR Systems

I am highly organized, detail-oriented, and capable of multitasking in fast-paced environments while maintaining a high level of professionalism. I bring drive, ambition, and reliability to every project and take pride in being a dependable virtual partner.

Talk to you soon.

Cielo