Project Manager / Customer Service Support / E-commerce V.A

Overview

Looking for full-time work (8 hours/day)

at $5.79/hour ($1,120.00/month)

Associates degree

Last Active

July 15th, 2026 (yesterday)

Member Since

October 17th, 2021

Profile Description

I am a versatile marketing and virtual assistant professional with over 5 years of experience across email marketing, automation, social media management, and e-commerce support. I have hands-on experience building and managing automated email workflows in FluentCRM, including tag-based logic, timed follow-ups, and multi-step campaign sequences, along with writing and designing promotional and lifecycle emails that drive engagement and conversions. On the social media side, I have managed content creation, community engagement, and brand voice across Facebook, Instagram, and TikTok, working closely with Canva for design and short-form vertical video for platforms like TikTok and Reels. I also bring solid e-commerce fundamentals from managing Shopify stores, including order processing, product listings, and customer support using tools like Gorgias and Zendesk. I regularly use AI tools such as ChatGPT to speed up content creation, streamline email copywriting, and support marketing workflows, which allows me to move quickly without sacrificing quality. What sets me apart is my ability to connect these skills together, using automation and AI to support marketing efforts, while staying organized, adaptable, and focused on measurable results for the businesses I work with.

SKILLS:

- Project Management
- Marketing
- Social Media Management
- Customer Support
- Administrative Support
- E-commerce Tools
- Data Entry and Organization
- Communication
- Tool Proficiency
- Multitasking and Efficiency

Here are different tools I have worked on:

Customer Support Tools: Gorgias, ReAmaze, Zendesk
E-commerce Platforms: Shopify, WooCommerce, WordPress
Order and Shipment Tracking Tools: FedEx, USPS, UPS, DHL, AfterShip, 17 All-in-Tracker
CRM and Email Tools: FluentCRM, Yaymail, SuperHuman, GHL
Marketing and Content Creation Tools: Canva
Data Management and Analytics Tools: Google Sheets, QuickBooks, Looker, Stripes, Notion