Scherla

Salesforce(Litify) admin, IT Helpdesk,JIRA Support

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Overview

Looking for part-time work (5 hours/day)

at $9.99/hour ($1,200.00/month)

Post-graduate degree (Masters, Doctorate, etc.)

Last Active

June 17th, 2026 (10 days ago)

Member Since

July 19th, 2021

Profile Description

IT Litify Escalations Team for U.S. based Personal Injury Law firm. Manages Reports and Dashboard inside Salesforce. Troubleshooting bugs and errors in workflow. Handle Salesforce Platform Escalations via Jira ticketing. Dataloader with Excel knowledge. MSOffice 365. Experience with Active Directory, Azure, FreshService. Assist case staffs for technical issues inside Salesforce

Top Skills

Customer Support » Phone Support » English Speaking

Office and Administration » Email Management

Other Skills

Customer Support

Customer Support » Email Support

Customer Support » Technical Support

Customer Support » Phone Support

Office and Administration » Microsoft Excel

Office and Administration » Data Entry

Basic Information

Age: 30

Gender: Female

Website: Sign Up with Pro Account to View

Address: Cebu City, Cebu

Tests Taken: IQ
Score: 105: DISC
Dominance: 40%
Influence: 11%
Steadiness: 22%
Compliance: 29%: English
C2(Advanced/Mastery)

Government ID: Sign Up with Pro Account to View

“For years, I maxed out my hours, got burnt out, and the quality of my work would start to go down. I decided to take the leap, hire correctly, and now it frees up my time to focus on growing the business.”