Customer Support Rockstar | Shopify & E-commerce Expert | 5+ Years Experience
Let’s keep it simple — if you need someone who can handle customers, solve problems fast, and keep your inbox under control with zero drama, I’m your guy.
I bring 5+ years of real Customer Service experience across
Your all in one guy!
Here are the tools I’m very familiar with:
*Go High Level | Intercom | Reamaze | Zendesk | Gorgias | Richpanel | Salesforce | CRM | Oracle | Shopify | Recharge | Seal Subs | Stripe | Braintree | PayPal Business | Shipbob | GoDaddy | ChatGPT
*Microsoft Office | Google Workspace | Sabre | Polar | Amadeus (Basic) | Travelport
*Trello |
*WhatsApp |
*Zoom | Skype | Google Meet
*Canva | Basic Photoshop
Here are some of the services I offer:
*Customer Support (Chat/Email/Phone-B2B/B2C)
*Technical Support
*Basic Integrations and Automations
*Dropshipping
*Lead Generation & Appointment Setting
*Administrative Assistance
*Social Media Management
*Bookkeeping & Receipt Management
*Travel Management
*Client Onboarding
*Creative Design with Canva & Photoshop
No fluff. Just solid support that keeps your customers happy and your business running smoothly.
Hire me. Let’s clean up your inbox and keep your customers smiling.
Send me a message — I’m ready when you are.
Experience: 5 - 10 years
Experienced in Shopify, both updates and changes. Tasks include product management and sales analytics, enhancing e-commerce operations and customer service. Experienced in Gorgias, Zendesk, and other eCommerce tools for centralizing support and bulk ticket management.
Experience: 1 - 2 years
Experienced in sales support, managing customer inquiries, processing orders, and ensuring satisfaction. Skilled with CRM tools to track leads and improve communication, boosting customer loyalty and repeat business.
Experience: 2 - 5 years
Experienced in Gogias automation and other processes. Managing calls, email, and live chats for orders, refunds, and inquiries. Skilled in tracking order status, providing prompt updates, and resolving issues to ensure customer satisfaction. Proficient in identifying upselling opportunities to boost sales revenue. Maintain accurate customer records and collaborate with team members to exceed expectations.
Experience: 1 - 2 years
Experience: Less than 6 months
Experienced in accounts receivable collections, skilled in managing invoices, tracking payments, and resolving discrepancies. Proficient in maintaining accurate financial records, negotiating payment terms, and ensuring timely collections to optimize cash flow. Adept at building strong client relationships and handling disputes professionally to maintain positive business interactions.
Experience: 1 - 2 years
Experienced travel agent dedicated to providing exceptional support to travelers. Skilled in booking flights, accommodations, and excursions while handling inquiries and resolving issues promptly. Expert at creating personalized travel itineraries, ensuring seamless and memorable experiences for every client.
Experience: 2 - 5 years
Handle chargebacks in PayPal and Shopify.
“I can find little blocks of time to focus so we can scale this business.”
Clearman Lawyers
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