I am a bilingual (English/Spanish) Care Coordinator and Customer Service professional with over 9 years of experience supporting US-based healthcare and home health operations remotely.
Most recently, I worked for 3+ years as a Bilingual Case Coordinator for Affinity Homecare (US client via Upwork), where I handled the full coordination cycle, from patient intake and telephone assessments to care plan documentation, caregiver scheduling, and continuity follow-ups. I am experienced with EVV platforms including HHAExchange and Mobile Caregiver.
Experience: Less than 6 months
3 years of being a remote care coordinator for home health agency
Experience: 2 - 5 years
3 years of being a Spanish and English Remote care coordinator
Experience: Less than 6 months
Experience: Less than 6 months
“There are just so many skills that the Filipino market has that they bring to the table. It's been amazing.”
Samori Coles
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