Results-driven Spanish-English Bilingual Customer Support Specialist with 8+ years of experience
in phone, chat, and
services. Proven expertise in resolving chargebacks, payment disputes, failed transactions, and delivery escalations in high-volume environments. Strong background in accounts receivable, vendor reconciliation, retention support, and KPI/SLA performance. Former Operations Team Lead experienced in coaching teams and driving service excellence.
Experience: 5 - 10 years
“It definitely helped transform my business and take a significant load off for me.”
Samori Coles
SEE MORE REAL RESULTS“The more I stepped away from it, the more successful our Chanel became!”
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Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
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It's intended to help employers know who they're talking to is real, and not a fake identity.