Janna

Digital Ads Assistant | Customer Service | Virtual Assistant

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Overview

Looking for full-time work (9 hours/day)

at $4.99/hour ($1,080.00/month)

Bachelors degree

Last Active

June 15th, 2026 (today)

Member Since

October 12th, 2020

Profile Description

I am a detail-oriented Digital Marketing Assistant and Customer Support Specialist with experience in Meta (Facebook), Google, and X Ads support, virtual assistance, and customer service.

I have experience assisting with ad campaign setup, audience targeting, ad creatives, A/B testing, campaign monitoring, and basic optimization. I am knowledgeable in tracking key metrics such as CTR, CPC, CPM, and engagement to help improve campaign performance.

I also have 3 years of experience handling customer inquiries through email and chat support, resolving account, billing, product, and service-related concerns while maintaining professionalism, accuracy, and customer satisfaction in fast-paced environments.

Tools and platforms I use include:
• Facebook Ads Manager
• Google Ads
• X Ads
• Google Workspace
• CRM Tools
• Slack, Zoom, MS Teams

I am highly organized, adaptable, fast-learning, and committed to providing reliable support and quality work for clients and teams.