Lorenz

Customer Service | Email, Phone & Chat Support

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Overview

Looking for full-time work (8 hours/day)

at $4.73/hour ($912.00/month)

Associates degree

Last Active

June 9th, 2026 (yesterday)

Member Since

August 24th, 2020

Profile Description

I help businesses deliver fast, friendly, and professional customer support that keeps customers coming back.

With experience in email, chat, and phone support, I handle inquiries, complaints, and order issues efficiently while maintaining a positive customer experience.

Top Skills

Customer Support » Customer Service

Experience: 2 - 5 years

I am a Customer Service Representative with experience in handling inquiries, resolving issues, and ensuring customer satisfaction. Skilled in active listening, problem-solving, and using CRM systems, I excel at providing clear communication and timely support while maintaining professionalism in high-pressure situations.

E-Commerce » Order processing

Experience: 1 - 2 years

My background in order processing has taught me the importance of accuracy, speed, and clear communication. I enjoy working with systems to manage orders, track shipments, and resolve any discrepancies.

Virtual Assistant

Experience: 2 - 5 years

I am a highly organized and adaptable Virtual Assistant with experience in administrative support, scheduling, email management, and customer service. Skilled in handling multiple tasks efficiently, I ensure accuracy and timeliness in every project.

Other Skills

Customer Support » Email Support

Experience: Less than 6 months

Customer Support » Chat Support

Experience: Less than 6 months

Customer Support » Phone Support

Experience: 2 - 5 years

Marketing » Appointment Setting

Experience: 2 - 5 years

Experienced Appointment Setter with strong skills in lead qualification, cold calling, and CRM management. I specialize in engaging prospects, building rapport quickly, and scheduling high-quality appointments that drive business growth.

Basic Information

Age: 29

Gender: Male

Website: Sign Up with Pro Account to View

Address: Davao City, Davao Del Sur

Tests Taken: IQ
Score: 147: English
B2(Upper Intermediate)

Government ID: Sign Up with Pro Account to View

“For years, I maxed out my hours, got burnt out, and the quality of my work would start to go down. I decided to take the leap, hire correctly, and now it frees up my time to focus on growing the business.”