Experienced Executive Virtual Assistant | Engaging Blog & Content Writer | Dynamic Customer Service Team Leader
Are you seeking a reliable, detail-oriented, versatile professional to elevate your business operations and customer experience? Look no further!
Who I Am:
With 15 years of total work experience, I specialize in:
- Efficient Admin and Operations Support to streamline processes and improve productivity.
- Crafting high-quality Blogs and Content that captivate audiences and drive traffic.
- Leading and managing Customer Service Teams to deliver exceptional client satisfaction.
What do I offer?
- Inbox Management
- Calendar Management
- Data Entry and Research
- Blog and Content Writing
- Project Management
- Customer Support
- Operation Support
- Claims and Denial Processing
- Payment posting
- Analyzed Explanation of Benefits (EOBs)
Proficiency in tools:
- Google Workspace
- MS Office
- CRM platforms(Zendesk)
- Project management tools(Hubspot)
- Wordpress, Rankmath, Surfer SEO
- Dr Chrono- Office Ally- Greenway Intergy- Prompt
Why Choose Me?
Strong multitasking and organizational skills to meet tight deadlines.
A problem-solver with a "can-do" attitude, ensuring challenges are met with actionable solutions.
Passionate about delivering excellence in every task, big or small.
Let’s Collaborate!
Whether you need someone to keep your operations running smoothly, create engaging content, or lead your customer service team to success, I’m here to help!
Send me a message today and discuss how I can contribute to your business goals. Together, we’ll achieve greatness!
“It definitely helped transform my business and take a significant load off for me.”
Samori Coles
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