Remote BDR & Appointment Setter | 150–250 Calls/Day | HubSpot & Salesforce | 7+

I have extensive appointment-setting experience working with companies such as HealthPro360, Medical Tourism Corporation, and supporting real estate and loan officer businesses via OnlineJobs.ph. I conducted outbound calls and lead qualification across these industries, engaging prospects, scheduling consultations, and maintaining accurate CRM records for smooth handoffs to operations or sales teams. I specialize in high-volume outreach, nurturing leads, and consistently converting prospects into booked appointments while delivering excellent customer service and supporting overall client acquisition and business growth.

I have strong experience in customer service and client support, having worked with companies such as Manulife BPS, Pru Life UK, HealthyBOS, Teleperformance (Kohl’s), EXL (Prudential), TaskUs (Convoy Logistics), and 24/7 Customers Philippines Inc.. My roles involved handling high-volume inquiries, resolving client issues efficiently, managing accounts, and maintaining accurate records. I consistently provided professional, empathetic support, ensured compliance with company policies and regulations, and helped improve customer satisfaction while supporting business operations and client retention.

I possess advanced English proficiency at a C1 level, demonstrating excellent comprehension, communication, and writing skills. I can effectively engage in professional correspondence, conduct client-facing conversations, create clear and persuasive messaging, and adapt tone and style to suit different audiences. My command of English enables me to handle complex tasks, including reporting, email management, appointment setting, and customer support, with clarity and professionalism.

I have extensive experience in lead generation, effectively identifying, engaging, and qualifying prospects across multiple industries. I excel at using targeted outreach strategies, CRM systems, and follow-up techniques to generate high-quality leads and drive business growth. My approach ensures a steady pipeline of opportunities while maintaining accuracy, consistency, and strong client engagement.

I have extensive experience managing professional email communications, including monitoring inboxes, responding to client inquiries, coordinating appointments, following up on leads, and maintaining clear, organized records. At Manulife, I handled high volumes of client emails, ensuring timely, accurate, and professional correspondence to support account management, client satisfaction, and efficient workflow.