Executive Assistant | CSR | Bookkeeper | Operations Manager

Overview

Looking for full-time work (6 hours/day)

at $13.00/hour ($1,716.00/month)

Bachelors degree

Last Active

December 20th, 2024 (yesterday)

Member Since

April 18th, 2019

Profile Description

Looking for a pro who's ready to roll up their sleeves?

10+ years in customer service 
3+ years as an executive assistant
6 years in the operations management
1 year in bookkeeping

Jack-of-all-trades approach

Another title added: Appliance Repair Specialist—you got it right! Your virtual assistant that does everything about the appliance repair world. 

Here's how I can help you:

Customer Service, Financial and Sales Support
In the realm of customer service, financial, and sales support, I leveraged my expertise to optimize operations. This resulted in a streamlined and efficient workflow, ultimately enhancing overall service delivery and customer satisfaction.

Executive Assistant
I navigated a dynamic work environment, efficiently managing schedules and communication. Through the strategic integration of project management tools, I enhanced overall productivity, resulting in a streamlined workflow and an organized, efficient work atmosphere.

Bookkeeping
As a diligent bookkeeper, I meticulously maintain financial records and transactions, ensuring accuracy and compliance with regulatory standards. Utilizing advanced accounting software, I reconcile accounts, manage payrolls, and prepare detailed financial reports that provide valuable insights for informed decision-making. My meticulous attention to detail and commitment to precision contribute to the financial health and stability of the organization, fostering transparency and trust among stakeholders.

Operations Management
I spearheaded efforts to optimize business processes by identifying and addressing bottlenecks. Through data-driven insights and collaboration with cross-functional teams, I implemented agile methodologies, resulting in heightened operational efficiency, reduced costs, and improved adaptability to evolving business needs.

I can execute the following processes for you:
?? Quality Assurance
?? Data Analysis
?? Document Control
?? Budgeting
?? Customer and Retention Support
?? Supply and Logistics
??Dispatch

E-commerce Support 
I navigated diverse challenges in a rapidly evolving market. Implementing customer-centric strategies, I ensured seamless assistance through various channels, optimizing the user experience. The e-commerce support system underwent enhancements, fostering increased customer satisfaction, loyalty, and overall business success.

Here are the processes I can run for you:
?? Customer Support
?? Order Fulfillment
?? Inventory Management
?? Product Listings
?? Marketing

Social Media Moderator
I proactively managed and nurtured positive online communities for brands. Leveraging social media management tools, I monitored user-generated content, engaged with followers, and implemented effective content moderation strategies, ensuring a vibrant and supportive brand presence with prompt issue resolution.

Community platforms moderate in:
?? Facebook
?? Messenger
?? Instagram
?? Tiktok
?? Sprout Social
?? LinkedIn

Lead Generation, Cold Calling, and Appointment Setting
I strategically identified and approached potential clients through targeted campaigns. Leveraging prospecting tools and effective communication, I successfully scheduled appointments with decision-makers, resulting in a robust pipeline of qualified prospects and contributing to successful business development.

Digital Marketing
I executed email and SMS campaigns, managed cross-platform marketing ads, and implemented basic fundamental SEO techniques. Leveraging automation tools, I optimized audience engagement, improved search engine rankings, and enhanced overall brand visibility for a successful digital marketing presence.

?? Google Ads
?? TikTok Ads
?? GoDaddy
?? Upgrade to see actual info
?? Zapier
?? Advantage
?? Mailchimp
?? Titan Email
?? Bitly

Human Resource
I led talent acquisition efforts by developing and implementing recruitment strategies. Leveraging applicant tracking systems, I streamlined hiring processes and conducted comprehensive assessments. The result was the acquisition of top talent, fostering a positive workplace culture through HR policies, and effective onboarding for enhanced employee satisfaction and retention.

?? JazzHR
?? Indeed
?? Worksite
?? Glassdoor