Joan

CSR|SMM|Bookkeeper|GHL|Lead Gen|Digital M.

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Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

Bachelors degree

Last Active

March 15th, 2025 (6 days ago)

Member Since

August 27th, 2018

Profile Description

???? Customer Service Specialist
Handling chats, calls, and emails across multiple platforms. I am proficient in using ChatGPT and translation tools to cater to diverse customers, including those in the US, and Europe (Italian, Polish, French, Dutch, German, Greek, Portuguese). I handle process escalations, manage tickets and reports, and assist with account modifications, billing inquiries, product questions, and sales. As a Subject Matter Expert (SME), I have been promoted to train and support new teaUpgrade to see actual infombers, ensuring they provide top-notch customer service.
???? Lead Generation Expert
I specialize in manually sourcing high-quality leads through platforms like TikTok, Facebook, Instagram, LinkedIn, and various websites. My lead generation process includes data scraping and thorough research to ensure the best potential clients are identified for your business.
???? Social Media Manager
As a social media manager, I bring creativity and strategic thinking to the table. I handle Facebook, Instagram, LinkedIn, and TikTok accounts, providing services from graphic design and video editing to blog posting. I manage ads, boosting, and analytics reports to optimize performance. Additionally, I create and implement weekly to monthly content plans that align with your business goals.
???? Ecommerce & Dropshipping Specialist
With a strong background in ecommerce, I offer expertise in product research, listing, and promotion across platforms like Shopify and Amazon. I handle email marketing, stock, inventory management, and invoicing, along with supplier communication and order fulfillment. I also manage returns, refunds, and exchanges to ensure smooth operations and customer satisfaction.
???? Accounting, Bookkeeping & Finance Professional
I am proficient in managing emails, files, receipts, invoices, and other financial documents to maintain organization. As a QuickBooks expert, I handle payroll, monthly reports, and financial statements with precision, ensuring your finances are always in order.I am in charge with daily transaction, financial analysis and reporting. I create graphs, dashboard and presentation.
I can also help you backdate your previous bank statement, have a quick view to your QBO to check if there are error in reconciling and current process.
???? Operations Supervisor & Quality Assurance
I ensure that social media accounts are maintained in perfect condition, overseeing the output of social media managers to ensure high-quality posts. I also monitor platforms to guarantee that everything is posted perfectly and on time.
???? Virtual Assistant
As a versatile virtual assistant, I have experience in supporting industries such as tax & legal, travel & tours, insurance, physical therapy, and real estate. I provide administrative support tailored to your specific needs, ensuring efficiency and reliability.
?????Go High Level & Upgrade to see actual info
Creating automations for leads, marketing and daily processes.
I also create SOPS

Basic Information

Age
25
Gender
Female
Website
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Address
Calumpit, Bulacan
Tests Taken
IQ
Score:  100
DISC
Dominance: 46
Influence: 30
Steadiness: 14
Compliance: 10
English
C1(Advanced)
Government ID
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