Joan

CSR| VA | SMM Appointment Setter | Lead Gen | Bookkeeper

95 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $4.00/hour ($704.00/month)

Bachelors degree

Last Active

November 1st, 2024 (7 days ago)

Member Since

August 27th, 2018

Profile Description

Customer Service -handling chat, calls, and email-proficient in using ChatGPT -proficient in using translator tool for other languages-handles US customers, EU customers (Italian, Polish, French, Dutch, German, Greek, Portuguese)-process escalation, tickets, and reports-account modification, billing, products, inquiries and sales-promoted as SME, look, support, and train newbies how to handle customers properly.
Appointment Setter-accepting and doing outbound calls to set up appointments, give a quote, and follow up.
Lead Generation-manually look for leads through Tiktok, Facebook, Instagram, LinkedIn, Websites)-data scraping 
Social Media Manager -Facebook, Instagram, LinkedIn, Tiktok-graphic design and video editing-blog posting-manages ads, boosting, and analytic reports-create weekly to monthly plan 
E-commerce & Dropshipping-Product Research, Listing and Promotion-Email Marketing-Shopify, Amazon, and etc.-Stock, Inventory and Invoices-Supplier communication-Ordering, Shipments and Deliveries-Return, Refund and Exchange
Accounting, Bookkeeping & Finance-Handle emails, files, receipts, invoices, and drive to maintain organization-Quickbooks expert-Payroll-Monthly Report and Statements
Operations Supervisor & QA-Maintain social media account in perfect condition-Look for the output of Social Media Manager to maintain quality posts -Check the platform if everything was posted perfectly and on time
Virtual Assistant-Tax & Legal-Travel and Tours Agency-Insurance-Physical Therapy-Real Estate 

Top Skills

Office and Administration » Microsoft Excel

Office and Administration » Personal Assistant

Other Skills

Real Estate » Appointment Setting

Customer Support » Social Media Moderation

Marketing » Social Media Management » Social Media Marketing

Marketing » Mobile Marketing

Marketing » Affiliate Marketing

Marketing » Social Media Management » Facebook marketing

Experience: 2 - 5 years

Marketing » Social Media Management » Instagram marketing

Customer Support

Office and Administration » Data Entry

Customer Support » Phone Support » English Speaking

Marketing » Direct Mail Marketing

Marketing » Classified Ads Marketing

Office and Administration » Travel Planning

Basic Information

Age
24
Gender
Female
Website
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Address
Calumpit, Bulacan
Tests Taken
IQ
Score:  100
DISC
Dominance: 46
Influence: 30
Steadiness: 14
Compliance: 10
English
C1(Advanced)
Uploaded ID
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