Real Estate VA | Customer Service Representative

Overview

Looking for full-time work (8 hours/day)

at $5.62/hour ($989.12/month)

Bachelors degree

Last Active

December 29th, 2024 (3 days ago)

Member Since

July 4th, 2018

Profile Description

*** REAL ESTATE VIRTUAL ASSISTANT ***
My four years of experience as a Real Estate Virtual Assistant have equipped me with a unique blend of adaptability, quick learning, and a keen understanding of the real estate industry. I am dedicated to providing exceptional support and driving success for your team. My proactive approach and commitment to excellence make me an asset in any fast-paced environment.
Key Responsibilities:
Administrative Support: Provide comprehensive administrative assistance, including managing calendars, scheduling appointments, and coordinating property showings.
Client Communication: Handle client inquiries via phone, email, and chat with professionalism and promptness, ensuring a positive client experience.
Market Research: Conduct thorough market research to gather data on property values, neighborhood trends, and potential investment opportunities.
Database Management: Maintain and update our client and property databases, ensuring all information is accurate and current.
Listing Management: Assist in creating and managing property listings on various real estate platforms, ensuring maximum visibility and engagement.
Why You Should Hire Me:
4+ years of experience as a Virtual Assistant in the real estate sector.Strong organizational skills and attention to detail.Proficient in real estate software and tools (e.g.,Follow-up Boss, Smarter Contact, Calltools, IQDial, Podio, Slack, Google Workspace, MS Office).Excellent written and verbal communication skills.Ability to adapt quickly to new tasks and workflows.Proven problem-solving skills and the ability to work independently.Tech-savvy with a willingness to learn new applications and tools.
*** ECOMMERCE GVA  & EMAIL SUPPORT ***
I support the day-to-day operations and provide great customer care via email as a dependable and well-organized General Virtual Assistant for a family-run e-commerce company committed to offering premium products.
Key Responsibilities:
Customer Support: Respond to customer inquiries via email, ensuring timely and friendly service.
Product Listings: Update and manage product listings on our e-commerce platform, including descriptions, images, and pricing.
Administrative Tasks: Perform general administrative duties such as data entry, filing, and managing schedules.
Research: Conduct market research on trends, competitors, and potential new products to inform business decisions.
*** CUSTOMER SERVICE REPRESENTATIVE ***
As an Amazon Customer Support Representative, I am essential to providing outstanding customer service to all of our customers. I have a strong enthusiasm for answering questions, fixing problems, and giving consumers product information. My dedication to ensuring client happiness has contributed to the reputation of the biggest and most customer-focused eCommerce platform globally.
Key Responsibilities:
Customer Interaction: Engage with customers via phone, email, and chat to address inquiries, troubleshoot issues, and provide product information in a friendly and efficient manner.
Problem Resolution: Analyze customer concerns, identify root causes, and implement solutions to ensure a positive customer experience.
Order Management: Assist customers with order tracking, cancellations, returns, and refunds, ensuring all processes are followed accurately.
Product Knowledge: Maintain up-to-date knowledge of Amazon’s product offerings, policies, and promotions to provide accurate information to customers.
Feedback Loop: Gather customer feedback and insights to identify trends and suggest improvements to processes and policies.
Collaboration: Work closely with teaUpgrade to see actual infombers and other departments to enhance the customer experience and resolve complex issues.
Continuous Improvement: Participate in training and development programs to enhance your skills and stay updated on new systems and processes.