Justine
Expert in Technical SaaS Support & GoHighLevel
Verified
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $6.61/hour ($1,280.00/month)
College Level
Last Active
July 13th, 2026 (9 days ago)
Member Since
April 2nd, 2018
Profile Description
I bring over 7 years of experience in customer service from frontline rep to team leader. My expertise covers customer service, print and design, operations supervision, problem management, data analytics, and client success.
Let's work together to enhance your business operations and elevate your customer experience!
Here are my highlights:
Successful Client Management During Business Liquidation - managed the client relationships and helped navigate the complexities of business liquidation for several restaurants (Red Lobster, Starbucks, Dunkin Donuts, etc), ensuring seamless
transitions and maximizing returns
Optimizing Customer Support - streamlined the customer support processes for an international print and design company and liquidation company, leading to a 20% reduction in response times and improved customer satisfaction scores
Data-Driven Problem Management in Operations - by leveraging analytics, I have identified key problem areas within print and design operations, implementing solutions that increased efficiency by 15% and first call resolution of 92%
Top Skills
Customer Support
Experience: Less than 6 months
Marketing » GoHighLevel
Experience: 2 - 5 years
Other Skills
Customer Support » Technical Support
Experience: 2 - 5 years
Basic Information
- Age
- 33
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Manila City, NCR
- Tests Taken
- IQ
- Score: 120
- DISC
- Dominance: 34%
- Influence: 5%
- Steadiness: 21%
- Compliance: 40%
- English
- C1(Advanced)
- Government ID
- Sign Up with Pro Account to View
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