General / Executive Virtual Assistant | Salesforce Admin 

Overview

Looking for full-time work (8 hours/day)

at $16.00/hour ($2,816.00/month)

Bachelors degree

Last Active

January 2nd, 2025 (3 days ago)

Member Since

February 1st, 2018

Profile Description

With a passion for Salesforce, Freshdesk, CRM administration, social media management, lead generation, Amazon store management, and other related skills, my mission is to create meaningful and lasting impacts for organizations by driving exceptional results through my expertise with these platforms. I am fueled by the belief that efficient and effective customer relationship management using Salesforce, Freshdesk, and Zendesk, along with Amazon store management, is the cornerstone of business success. I am committed to leveraging my skills and knowledge to optimize processes, enhance customer relationships, and achieve outstanding outcomes.


As a highly analytical problem-solver, I excel in data analysis and process optimization, utilizing data-driven insights for strategic decision-making, ensuring that every choice made is based on concrete evidence and results-oriented. My proficiency in Amazon store management includes handling product listings, inventory management, and providing top-notch customer service to ensure a seamless shopping experience for customers.
Additionally, my strong soft skill of empathetic communication enables me to build rapport with clients and colleagues, fostering a positive and collaborative work environment. With a keen ability to understand the needs and concerns of others, I ensure that customer interactions are not only efficient but also leave a positive and lasting impression.


My objective is to excel in my field by consistently delivering outstanding performance in every task I undertake, especially in using Salesforce, Freshdesk, Zendesk, and managing Amazon stores to streamline operations and improve customer interactions. I am deeply committed to excellence and am always eager to hone my skills, stay up-to-date with the latest industry trends, and apply my knowledge of these platforms to create innovative solutions that drive business growth. With a strong work ethic, meticulous attention to detail, and excellent communication skills, I am dedicated to providing exceptional service and support on these platforms, troubleshooting issues, and consistently exceeding expectations.


I am driven by a goal-oriented mindset, constantly striving to achieve new heights and make a meaningful impact in the organizations I work with, leveraging the full potential of Salesforce, Freshdesk, Zendesk, and Amazon store management. I believe that great success is achieved through a combination of hard work, perseverance, and continuous learning, which I apply to master these platforms. My dedication to achieving exceptional results, combined with my unwavering commitment to excellence and strong interpersonal skills, enables me to build and maintain strong relationships with stakeholders at all levels. I am confident in my ability to contribute to the success of any organization I join and make a positive difference through my skills, expertise, and unwavering passion for driving exceptional outcomes.


Hard Skill:

Proficient in Salesforce, Freshdesk, and Zendesk for CRM administration, social media management, lead generation, and customer relationship management. Skilled in data analysis and process optimization, utilizing data-driven insights for strategic decision-making. Experienced in Amazon store management, including product listings, inventory management, and customer service.


Soft Skill:

Empathetic communicator with a strong ability to build rapport, fostering positive and collaborative relationships with clients and colleagues. Highly analytical problem-solver, dedicated to delivering outstanding results by combining a goal-oriented mindset with attention to detail and continuous learning.


Industry Expertise: 

Business development, technology adaptation, competitive advantage, outstanding performance, customer-centric approach.